Privacy Policy

Last updated: 01/13/26

At To My Pet (“we”, “us”, “our”), accessible from www.tomypet.com, your privacy is important to us. This Privacy Policy document outlines the types of information that are collected and recorded by To My Pet and how we use it.

If you have any questions or need more information about our Privacy Policy, please contact us at info@tomypet.com.

Information We Collect

When you visit our website, place an order, subscribe to our mailing list, or contact us, we may collect personal information such as:

Name
Email address
Billing and shipping address
Payment details (processed securely via third-party payment providers)
Any information you voluntarily provide when contacting us

We only collect personal information when it is necessary to provide our services or improve your experience.

How We Use Your Information

We use the information we collect in the following ways:

To process and fulfil orders
To communicate with you, including responding to enquiries or sending order updates
To send promotional emails (only if you have opted in)
To improve our website, products, and services
To prevent fraud and ensure website security

Cookies and Tracking Technologies

To My Pet uses cookies to enhance user experience. Cookies help us understand how visitors use our website and allow certain functionality to work properly.

You can choose to disable cookies through your individual browser options. More detailed information about cookie management can be found in your browser’s help section.

Third-Party Services

We may use third-party services (such as payment processors, analytics tools, and email platforms) to operate our website and business. These third parties only have access to the information necessary to perform their services and are obligated to protect your data.

To My Pet does not sell, trade, or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information using appropriate technical and organisational measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have rights including:

The right to access your personal data
The right to request correction or deletion of your data
The right to withdraw consent at any time

To exercise these rights, please contact us at info@tomypet.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy.